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- Pure Brass
- Hollow Structure
- Clean with Brass polish and a microfiber cloth
We ship across Pakistan using reliable courier services.
Order Processing:
- Orders are dispatched after 50% advance payment
- Standard production time: 3–5 weeks
- Custom orders may take longer
Shipping Charges:
- Calculated at checkout or communicated directly
- Free shipping may apply to select promotions
Tracking:
Tracking details will be shared via WhatsApp, email, or SMS upon dispatch.
Responsibility:
We are not liable for third-party courier delays or mishandling. Please inspect your parcel before accepting delivery.
We take pride in the craftsmanship of our handmade products. Returns and refunds are handled with care and fairness.
Eligible for Return or Exchange:
- Wrong item delivered
- Damaged item upon delivery (must be reported immediately with photo evidence)
- Incomplete delivery
Not Eligible:
- Minor variations in size, color, or pattern (due to the natural and handmade nature)
- Tarnishing or natural aging of brass or marble
- Custom or made-to-order products
Return Process:
- Report within 24 hours of delivery
- Provide unboxing video or images of the issue
- We may offer an exchange or store credit (subject to inspection and discretion)
Refunds (if applicable):
Refunds, when approved, are processed within 7–14 business days via the original payment method.
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